Store Information

Murmurwood Soaps is a privately owned and operated small and unique business in Northern Wisconsin. We hope that you will purchase products and use or give them as gifts for a loved one for years to come. Please read the important policies and operating information that will be beneficial for you to know when purchasing from our business.

Shipping Policy
Our business ships via US Postal Service typically Priority which may take 3 to 6 business days. United States only.

*Sellers are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.

Charges sales tax for items shipped to: WI* (5.500%).
*Tax applies to subtotal WI only

Shipping Charges

Handling Fee: $3.00

Shipping: USPS Flat Rate $4.95 minimum, $11.95 maximum (for 3-5 day priority mail)

Phone orders using Visa, MasterCard, American Express, or Discover are also welcome. Phone No #. 1-800-309-5043

Items may go out of stock unexpectedly.

You will be given the option of getting a refund or replacement item.

Return Policy
100% satisfaction guaranteed. If for any reason upon arrival you are not completely satisfied with your purchase, you can return them to our company within 7 days for a full money back return. Please e-mail our company at info@murmurwoodsoaps.com for approval before sending your return.

Item must be returned within: 7 Days, no returns on clearance or sale items
Refunds will be given as: Money Back or agreed upon replacement item.
Return Policy Details: Please call us to notify that you will be shipping the order back and agree on money back or replacement item.

Payment Instructions
Please use our online shopping cart to place credit card orders. Phone orders using Visa, MasterCard, American Express, or Discover are also welcome. No #. 1-800-309-5043

Murmurwood Soaps Privacy Policy
We respect the privacy of our customers and are committed to protecting your privacy. This Privacy Policy is designed to help you understand what information we gather and how we use it. In our ongoing effort to improve the products, services and features we provide to our customers, we will continue to implement new technologies from time to time. As a result, this policy is subject to change without prior notice and we will post any revision on this website. We encourage you to review our privacy policy periodically. When you do business with us or use our website, you accept this Privacy Policy.

Personal Information
We may collect personally identifiable information when you visit our website. Personal information is information about a specific person, including the person's name, address, telephone number, email address, credit card number, birth date, information about the person's activities and purchases, and, if applicable, member number, even your IP address and pages you have visited. We do not sell or pass along any personal information for whatever reasons.

The Information We Gather
Whenever you purchase products from Murmurwood Soaps, we collect and store your personal and transactional information in our customer database. This information is generally used to process your transactions and respond to your requests. If you request information from us and submit your email address to us, you may also receive periodic printed or e-mail communications from us about new products and services, discounts, and/or special promotions.

Secure Shopping and Personal Information
We understand that many consumers are concerned about Internet security. Murmurwood Soaps employs industry-leading technologies to store sensitive information and protect it while in transit over the Internet. The following Security Statement describes the technologies we use and provides additional details about how we handle sensitive data like credit card information. We want you to be able to shop at Murmurwood Soaps with complete confidence. If for any reason you feel uncomfortable shopping with us online, call us… No #. 1-800-309-5043

The Transmission of Sensitive Data
We work hard to protect the information that you send to us while it is en route to and from our sites. Your payment and personal information is safe. Our processing company for transactions is through PayPal there are computer safeguards such as firewalls and data encryption that protect the processing of the credit card and personal information that we collect from you.

Credit Card Security
You can shop online with confidence, knowing that the financial and personal information you submit is secure. Just be sure to follow these three easy steps.

1. You'll know your transaction is secure when a "complete key" icon appears on the web
   browser.
2. NOTE: E-mail is not secure. Please remember, your e-mail correspondence should never
   include sensitive information you would not like to share with the general public as
   e-mail is never a secure environment on the Internet.
3. Keep records. When you purchase a product and check out, print the screen so you have a
   paper record of your purchase. A paper record will be extremely helpful if you ever
   need to contact us regarding your purchase.